how we work
Client Engagement Process
1. Request Submission
Clients start by completing a simple Request Form on our website. This helps us understand your needs and the context of your request.
2. Initial Review
(Within 3 Working Days)
Our team reviews your submission and replies within 3 business days to schedule an initial call.
During this time, we:
• Conduct background research relevant to your organization and request
• Align internally to prepare tailored support
3. Initial Consultation Call
We arrange a 30–45 minute call to:
• Discuss your request in detail
• Introduce our approach to comprehensive capacity development
• Clarify timelines, scope, and key engagement conditions
4. Proposal Development (Within 2 Working Days)
Based on the consultation, we prepare and email a customized support proposal outlining:
• Scope of work
• Suggested services and approach
• Timeline and estimated costs
5. Proposal Feedback &
Negotiation
If necessary, we discuss and adjust the proposal to best fit your needs and resources.
6. Contracting
Once agreed, we sign a service agreement and confirm the terms of collaboration.
5. Proposal Feedback &
Negotiation
If necessary, we discuss and adjust the proposal to best fit your needs and resources.
let’s work together
Your NGO doesn’t have to hold everything alone. We’re here to help you.
